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Privacy Policy

Last Updated: October 2023

At MangalKit, we take your privacy as seriously as the purity of our puja samagri. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Name, Email Address, Phone Number, and Shipping Address required for order fulfillment.
  • Payment Information: Processed securely via our payment gateways (e.g., Razorpay/Stripe). We do not store your full credit card or UPI details on our servers.
  • Usage Data: IP address, browser type, and device information to improve our platform.

2. How We Use Your Information

Your data is used strictly for the following purposes:

  • To process, fulfill, and track your orders.
  • To communicate with you regarding order updates, customer support, and important notices.
  • To improve our website functionality and user experience.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We only share necessary information with trusted third-party service providers (such as logistics partners like Delhivery/BlueDart and payment gateways) strictly for the purpose of fulfilling your order.

We may disclose information if required by Indian law enforcement agencies under a lawful order.

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under Indian law, you have the right to access, correct, or request the deletion of your personal data stored with us. To exercise these rights, please contact our Grievance Officer.

6. Grievance Officer

In accordance with the Information Technology Act 2000, the name and contact details of the Grievance Officer are provided below:
Name: Compliance Team
Email: studelixhub@gmail.com
Time: Mon - Sat (9:00 - 18:00)

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